While higher education is often viewed as slow to change, the major impact of the Covid pandemic required dramatic accelerated responses. Institutions that were already strong in online programs, delivery, and support services did better during the massive institutional shutdowns of physical spaces. Within weeks, colleges and universities determined plans to contact students, training in skill sets for designing and delivering programs online and developing technology services and support for students and faculty. This rapid pivot created a massive impetus for change that some had been resisting. It reflected the major component of change, a sense of urgency.
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